Visitor
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1 Message
Prepaid card declines or cancels everytime
I have activated my card, confirmed it correct, and its declined at every online site ive tried it, Costco, Amazon, GNC. They all support this payment type. the amount has been for both the full amount and partial amounts. what can i do to use this card. it doesnt expire uintil 01/2027
XfinityKassie
Official Employee
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2.6K Messages
2 hours ago
@maxkobi89 Hello, and thank you for reaching out to our Xfinity Forums for assistance with your prepaid gift card. Congratulations on your gift card, I'm sorry to hear you are running into some difficulties. Here are some purchases that may not be supported, depending on what you are trying to purchase. You may also need to contact our specialized team to get assistance, as we are limited to the support we can provide over this platform. I do want to ensure you are able to get the answers you need. Is that something you would be able to contact them about today?
Contact phone number: 866-385-8392
https://xfinity.myprepaidcenter.com/faqs?type=generic
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