1 Message
Power Pole
Our power company has installed a new pole as the old one is rotten. I am asking Xfinity to move their gear to the new pole and remove the old one. The power company says the old pole does not belong to them anymore.
1 Message
Our power company has installed a new pole as the old one is rotten. I am asking Xfinity to move their gear to the new pole and remove the old one. The power company says the old pole does not belong to them anymore.
XfinityThomasA
Official Employee
•
1.2K Messages
2 months ago
Our Digital Care Team would be happy to help with the old pole, user_8c0ogc. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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