Power outage

I have had service interruptions since Thursday September 19, 2024. There is a generator at the end of my street and when it runs out of gas then no service.  I thought you all were better than this.  People like myself work from home and having to take my personal time off. So far 20 hours of no service since 9/19/24.  I would like to talk to an actual human being and voice my frustration. [Edited: "Personal Information"]