Hello, @Torrx3! Thank you for reaching out to our experts with your concerns. I know how frustrating it can be to have your service down. We'll be happy to stay with you through any interruption and can credit your account for the down time once service is restored. Please send me a message by clicking on "ComcastLizzy" and then selecting "Send a Message". Please message me with your first and last name and complete service address. See you there soon!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastLizzy
Official Employee
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73 Messages
2 m ago
Hello, @Torrx3! Thank you for reaching out to our experts with your concerns. I know how frustrating it can be to have your service down. We'll be happy to stay with you through any interruption and can credit your account for the down time once service is restored. Please send me a message by clicking on "ComcastLizzy" and then selecting "Send a Message". Please message me with your first and last name and complete service address. See you there soon!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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BruceW
Gold Problem Solver
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22.3K Messages
2 m ago
@ComcastLizzy: The button is actually labeled "Send a message". Please provide correct information.
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