Hello, @grace28423. I would be happy to assist you and ensure your account has the correct credit for your downtime in service. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."
XfinityRay
Official Employee
•
3.2K Messages
5 years ago
Hello, @grace28423. I would be happy to assist you and ensure your account has the correct credit for your downtime in service. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."
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