grace28423's profile

New Poster


1 Message

Fri, Feb 19, 2021 10:00 AM

Power outage credit

Hi, we got power out for more than 2 days and I only got 1 day credit.



Official Employee


156 Messages

2 m ago

Hello, @grace28423. I would be happy to assist you and ensure your account has the correct credit for your downtime in service. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."

I am an Official Comcast Employee.
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