Visitor

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1 Message

Tuesday, August 4th, 2026 2:11 PM

power has been restored

Power was restored yesterday. The Xfinity Assistant is frustrating when answering questions. I want to talk to a representative.  What phone number can I call?

Thank you-

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Expert

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119.8K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.


Please describe the nature of your issue in detail here, but be sure to exclude any personal information, and a representative will reply to you here shortly.

Official Employee

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1.4K Messages

6 hours ago

Good morning @user_cs0c1l. What questions did you have that we can help answer? If you are experiencing a service interruption, the XFINITY Status Center is the best place for updates. You can also request a credit for the downtime in the service center once services are restored. You can access the status center here:


https://www.xfinity.com/support/status

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