Visitor

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2 Messages

Monday, August 3rd, 2026 1:08 AM

Power has been restored, modem is still offline

Power has been restored for hours.

2 impacted addresses are still not registering with xfinity after modem cycle

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Selected Oldest First

Official Employee

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2.3K Messages

6 hours ago

user_kd2oee working power so important, we are glad to hear that you are back up and running. Let's look into your service together, firstly can you confirm for me if there is any information listed in relation to your service address when checking the Status Center page here: https://www.xfinity.com/support/articles/check-service-outage ?

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