Hello there, user_uwmkrd, thanks so much for reaching out here on our Xfinity Forums with these equipment questions! We do not provide power cords separately, so we'd need to get a new modem out to you. You are also able to exchange your modem in-store quick and easy! Our Xfinity Store Locator will show the closest places to you, and we recommend setting up a free appointment for fast and easy service!
XfinityAlfonso
Official Employee
•
2.7K Messages
4 hours ago
Hello there, user_uwmkrd, thanks so much for reaching out here on our Xfinity Forums with these equipment questions! We do not provide power cords separately, so we'd need to get a new modem out to you. You are also able to exchange your modem in-store quick and easy! Our Xfinity Store Locator will show the closest places to you, and we recommend setting up a free appointment for fast and easy service!
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