1 Message
Potential Scam
Received a call from [Edited: "Invalid Phone Number"] today saying it was a final warning and that Xfinity would raise my rates if I don’t call back today immediately. Wanted to confirm if this was a scam or not, as I have not received any prior information about my promotion rates increasing.
XfinityEmilyB
Official Employee
•
1.8K Messages
1 month ago
@user_xs5evh Welcome to our community forum! Thank you for reaching out to confirm the validity of the call before giving out your account information to someone who may not have your best interests in mind. You handled that perfectly :).
Check out some common phone scams and learn how to protect yourself here to make sure your account information stays safe going forward.
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