U

Visitor

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3 Messages

Monday, March 27th, 2023 8:35 PM

Closed

Potential fraud while speaking to a chat agent

https://iguard-po-1pp.slb.comcast.com This website was sent to me by a chat agent asking for my SS# and DOB to complete some range-increasing promotion on two of my phones while trying to fix a completely separate issue that was not solved by the agent at all and was disconnected while still trying to fix the issue. I have screenshots of the chat as well.

Visitor

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7 Messages

1 year ago

I think someone from Xfinity is using my Apple TV.  Honestly!  When I go to, for example Hulu, there are all these movies, TV programs, News, and Sports I have never watched.  My WiFi name and password is way too hard to guess. I’m a Nurse and I use the most difficult medical words I can think of.  If anyone outside of Xfinity could just guess them, it would be a miracle. You’re not alone.

Lostrn08

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