Hello @user_rhej6h, Thank you for taking the time out of your day to leave a post. Sorry to hear that you have a family emergency. You can change your billing due date online by signing in with your primary Xfinity ID. Your account must be up-to-date to be eligible, and your new due date takes effect on the second bill after your request is completed. Here is a link with steps: How to move your bill's monthly due date.
XfinityMarshante
Official Employee
•
209 Messages
6 days ago
Hello @user_rhej6h, Thank you for taking the time out of your day to leave a post. Sorry to hear that you have a family emergency. You can change your billing due date online by signing in with your primary Xfinity ID. Your account must be up-to-date to be eligible, and your new due date takes effect on the second bill after your request is completed. Here is a link with steps: How to move your bill's monthly due date.
0
0