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user_t3fzks
1st Topic

Visitor

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1 Message

Tuesday, May 13th, 2025 11:04 PM

Postpone my Internet plan

Is it possible to postpone my plan? I have not activated my device and wish to let the billing start later. 

Question

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Updated 

22 hours ago

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EG

Expert

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110.3K Messages

23 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityBillie

Official Employee

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3.3K Messages

22 hours ago

 

user_t3fzks Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. 

I can definitely understand wanting to wait until you need to activate to not be billed before you are ready. I'm happy to further assist you in the DM you have sent us. 

 

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