tsgmrg's profile

New Poster

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4 Messages

Wednesday, October 29th, 2025 1:32 PM

Possible fraudulent email from xfinity

NOTICE FROM XFINITY
 
Please note starting from November 1st, 2025, older versions of the Comcast/Xfinity Mail system will no longer be supported.
To ensure uninterrupted access to your mailbox and prevent service disruptions, you must confirm your acceptance of our updated Terms of Service by the date above.
Click here to approve your email update.
Important: Failure to complete this update by the deadline will result in the permanent loss of access to your stored emails and data.
Please do not reply to this message. This email address is not monitored, and responses will not be received.
This is a service-related notification.
© 2025 Comcast. All rights reserved.
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Official Employee

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4.2K Messages

5 months ago

Thank you for reaching out about the email you received @tsgmrg Comcast is migrating its email service to Yahoo Mail, with invitations starting in June 2025 and continuing through 2026. To migrate, users must accept the Yahoo Terms of Service when prompted, which can be done by signing in through the provided link. Before migrating, users should clean up their mailbox by deleting emails over 25MB (or be prepared to handle them within 30 days) and managing folders and contacts if they exceed limits of 4,100 folders or 10,000 contacts. Here is a link: https://help.yahoo.com/kb/SLN36803.html for frequently asked questions. 

New Poster

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4 Messages

5 months ago

So is this a true email !!! It is from an email address of [Edited: "Email Address"]

(edited)

Official Employee

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4.2K Messages

If that is the email address I would not click on any links. The best course of action, in this case, would actually be to report this to our Customer Security Assurance. You can contact them by following this link: https://internetsecurity.xfinity.com/help/report-abuse/ or by calling CSA Toll-Free Number: 1-888-565-4329. @tsgmrg

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Gold Problem Solver

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27.2K Messages

5 months ago

XfinityDena wrote "... which can be done by signing in through the provided link ..."

What's the matter with Comcast/Xfinity? The "provided link" is a scammer phishing link!!!

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