U

Tuesday, November 26th, 2024 5:26 AM

Porting Over Number

There is absolutely atrocious. We have been without service for 7 days because xfinity is unable to port a number over.

 The instant we get service, so we don’t lose our numbers, we are cancelling all of our services and switching providers.

 Get your business together. This is a massive problem that this company is unwilling and unable to resolve. Terrible service. Hire a data engineer to clean up your mess.

Official Employee

 • 

1.9K Messages

5 months ago

@user_wsp4nt I'm sorry to hear you've been without service for the past 7 days. This is definitely not the type of experience we would like any of our customers to have. I would be more than happy to review your account to see what I can do to help resolve this once and for all.

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

forum icon

New to the Community?

Start Here