1 Message
Porting Over Number
There is absolutely atrocious. We have been without service for 7 days because xfinity is unable to port a number over.
The instant we get service, so we don’t lose our numbers, we are cancelling all of our services and switching providers.
Get your business together. This is a massive problem that this company is unwilling and unable to resolve. Terrible service. Hire a data engineer to clean up your mess.
XfinityRaul
Official Employee
•
1.9K Messages
5 months ago
@user_wsp4nt I'm sorry to hear you've been without service for the past 7 days. This is definitely not the type of experience we would like any of our customers to have. I would be more than happy to review your account to see what I can do to help resolve this once and for all.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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