5 Messages
Portaging home phone # to Xfinity
I ordered home phone service from Xfinity. I received a call this morning claiming that I needed to confirm portaging my phone number.
1) Is this real or a scam?
2) If real, how do I confirm? The AI chat is utterly useless.
XfinityMarcos
Official Employee
•
2.3K Messages
4 months ago
Hi user_zpz4qw, thank you for starting your phone service with us. That would be an odd call to get out of the blue, so I get it. Plus, this time of year you need to be on alert with those scams. Were you porting your phone number from a different carrier to Xfinity? If so, you would need to confirm the port from your previous carrier.
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