Visitor

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1 Message

Monday, October 13th, 2025

Port phone number not working

My ported phone number from AT&T to Xfinity is not working and it’s been more than 24 hours also I have gone into an Xfinity store for assistance but they did not fix the issue all they said is wait

i I need to be able to use my phone and number

[Edited: "Personal Information"]

please fix this issue so I can use my phone and make and receive phone calls and send messages 

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Official Employee

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634 Messages

21 hours ago

Hello @user_9plfx9, sorry to hear about the trouble with your device. Have you tried doing a network reset?

Expert

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113.9K Messages

6 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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