Visitor
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1 Message
Port phone number not working
My ported phone number from AT&T to Xfinity is not working and it’s been more than 24 hours also I have gone into an Xfinity store for assistance but they did not fix the issue all they said is wait
i I need to be able to use my phone and number
[Edited: "Personal Information"]
please fix this issue so I can use my phone and make and receive phone calls and send messages
XfinityQuemekia
Official Employee
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634 Messages
21 hours ago
Hello @user_9plfx9, sorry to hear about the trouble with your device. Have you tried doing a network reset?
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EG
Expert
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113.9K Messages
6 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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