Visitor
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1 Message
port forwarding
I setup a VM Minecraft Server on my NAS, it shows up in the connected device list when I use the web tool, however the web tool no longer lets you create a port forwarding rule, which I know I could setup custom rules before. When I try to use the Xfinity app, the device does not show in the list, the ip address is required to be reserved due to how the VM is setup. How do I fix this? Please restore the web tool ip forwarding section or add custom rule to the xfinity app.
EG
Expert
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115K Messages
12 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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1.9K Messages
12 hours ago
Hello, @user_z4sblv thank you for reaching out over Xfinity Forums. I want to ensure you're able to get the port forwarding set up and working correctly. The Xfinity gateway can have port forwarding set up, make sure your advanced security is turned off. Here is a helpful document on setting up port forwarding: https://www.xfinity.com/support/articles/xfi-port-forwarding
If you have the most up-to-date version of the Xfinity App, the admin tool is disabled by default. Customers who wish to access advanced settings (e.g., WiFi name/password changes) via the admin tool can manually enable access through a new toggle in the WiFi Advanced settings of the app.
Edit: The Xfinity App version 5.62 is the latest version with the toggle for the admin tool.
Please let me know if this was helpful, or if you're still experiencing issues with the port forwarding.
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