cambridge's profile

Contributor

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91 Messages

Wednesday, October 11th, 2023 2:58 PM

Closed

Popular ultimate

Where can i get a comparison list of channels available on Popular and Ultimate TV plans?  I am in the Cambridge MA area

Official Employee

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1.4K Messages

2 years ago

@cambridge Hi there! Thanks for checking in on how to compare the channel options. You can visit our site here to compare the available options for your area. Does that show you the details you need?

Contributor

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91 Messages

I can find no listing at this link just a general description 125+ channels and 185+ channels.  What are the channels?

Official Employee

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2.3K Messages

The channels in each package may vary by location, @cambridge. Can you please try clearing the cache and cookies on your device? Next, let's try once more by using the link and entering your address to view the TV channel line options with the channels included side by side. You can also visit My Channel Lineup and enter your Xfinity ID, email address or mobile phone number, and password to browse your customized channel lineup. 

I am an Official Xfinity Employee.
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Contributor

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91 Messages

I tried this with another device and a different browser.  I don't want just my current lineup.  I want to see the other lineup.  I have seen this comparison before.  Why can't I find it now?

Official Employee

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2.1K Messages

@cambridge I apologize all line-ups are listed here. https://www.xfinity.com/learn/channel-lineup-bundles to see them. However, you would need to not be logged in and when you enter your address it will ask if you are a current customer or a new customer pick the new customer option without being logged in, and you should be able to see all 3 options. I would recommend logging out of all Xfinity windows if those steps do not work and once logged out close all browser windows and try the link again. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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