U

Friday, January 24th, 2025 2:57 PM

Poor Xfinity Comcast website

Website is a joke how in the world am I supposed to view my bill without talking to a bot for hours trying to get a live real human being, how are you an internet provider whose website can’t even load/work properly? this company is a joke and always saying my bills are due and adds additional random bills talking about late fees when I’m on auto pay smh 

Official Employee

 • 

2K Messages

4 months ago

@user_qpyen2

Thanks for reaching out to us I do apologize for any inconvenience. This link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill has  great information on how you can view your detailed bill, which will give you access to view the last 24 months of billing statements.

 

I can also assist you with any billing or concerns you have with your services, just go ahead and shoot me a direct message:

 

To send a direct message you may need to:

Click "Sign In"

Click the "direct message" icon

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your Message in the text area near the bottom of the window

Press Enter to send it

 

forum icon

New to the Community?

Start Here