1 Message
Poor Xfinity Comcast website
Website is a joke how in the world am I supposed to view my bill without talking to a bot for hours trying to get a live real human being, how are you an internet provider whose website can’t even load/work properly? this company is a joke and always saying my bills are due and adds additional random bills talking about late fees when I’m on auto pay smh
XfinityOrlandoM
Official Employee
•
2K Messages
4 months ago
@user_qpyen2
Thanks for reaching out to us I do apologize for any inconvenience. This link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill has great information on how you can view your detailed bill, which will give you access to view the last 24 months of billing statements.
I can also assist you with any billing or concerns you have with your services, just go ahead and shoot me a direct message:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your Message in the text area near the bottom of the window
Press Enter to send it
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