Poor Wi-Fi service for several months

user_ic113b Thank you so much for ereaching out to us here today to le us know you have been experiencing issues with your Wi-Fi. Xfinity offers some great troubleshooting options through the Xfinity app! You can find more information here https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting. Please let me know if that does not resolve the issue.