Poor service/lagging

Question

Xfinity was out last month to do an upgrade for faster service. Now daily we have issues and keep getting messages for Xfinity service being down for technical issues. Get it fixed or I’m going with fiber. I work from home and have missed some important meetings due to my internet connection.

XfinityBillie · Answer

user_4y2snk Thank you for taking the time to reach out to us here on our Xfinity Forums. I work from home as well and understand how impactful any service interruption can be. When you do experience downtime, is it showing as an interruption in the Xfinity app? Or are you experiencing service interruptions outside of any work being done in your area?

Again · Answer

Moved to Customer Service.  This has nothing to do with disability/Accessibility

Customer Service

user_4y2snk

Poor service/lagging

XfinityBillie

Again

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