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Wednesday, October 9th, 2024 7:07 PM

Poor service technician

A technician came out to hook up my neighbor next-door. They opened up a green box out front. They put it back together [Edit: Language] please come out and get it fixed.

Official Employee

 • 

1.4K Messages

9 days ago

 

user_ohykxw Thank you for reaching out! We can definitely assist you with creating a service order to have the outside box taken care of for you. Please send us a direct message. 

 

 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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