Good Morning, @user_hpfabp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your Internet, it certainly not what we want for our customers. I would be happy to help with troubleshooting with you. Can you share with us a few details of what is happening with your connection?
EG
Expert
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120.7K Messages
34 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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2.3K Messages
19 minutes ago
Good Morning, @user_hpfabp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your Internet, it certainly not what we want for our customers. I would be happy to help with troubleshooting with you. Can you share with us a few details of what is happening with your connection?
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