I currently pay 259/mo for basic cable (125 channels), and supposedly fast internet. My internet is very slow and intermittently works. I was on the phone trying to get insight as to why my internet is so slow and the response was, "Its fast on our end". When I do online internet tests, my symstems proves to be vert slow. I even pay $20 extra for internet boost!!!
This morning I messaged a customer service rep on how to get my bill cheaper, especially since we barely watch TV. The plans offered were still so expensive! I can switch to another provider but we've been loyal customers for 22 + years. The customer service agent said the cheapest plan for internet was as follows:
is there internet only packages? we dont watch TV..
Let me share the information regarding Upgraded internet only package
1.) Perfromance Starter 25 mbps at $49.95 2.) Performance HSD 100 Mbps at $ 77.95
3.) Performancr pro plus 200 Mbps at $92.95
4.) Blast pro plus 300 Mbps at $ 97.95
5.) Extreme Pro 600 Mbps at $102.95
6.) Gigabit 1000 Mbps at $107.95
Alex , I am really very sorry for the inconvenience you are facing issue regarding internet service .
The internet shows xfinity is offering 34.99 /mo for up to 100 mbps
Price of the promotional packages changes time to time i really wish i could help you with the same package deal is not available on the account
I am a longtime xfinity customer. 22+ years
I pay 20 extra each month for xfinity blast and my internet service is still lousy??? And xfinity could not help me??
This is when our the agent hung up one me !!!!!!!
I am annoyed and will be shopping around!!!