Poor customer service and can’t trust what any representative says

Question

I am filing this formal complaint regarding a simple issue that has remained unresolved despite 5-6 separate attempts to fix it through every available channel (In-store, Phone, and Chat).

XfinityBrianH · Answer

user_g85rr3 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Customer Service

user_g85rr3

Poor customer service and can’t trust what any representative says

XfinityBrianH

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