1 Message
Pole Transfer - Brookhaven, GA
Hello, I need to have a small piece of Comcast equipment moved from an existing power pole in my front yard that is scheduled to be removed next month. The power company (Georgia Power) has already installed a new pole and relocated their equipment. AT&T has also relocated their equipment from the old pole. The Comcast equipment is the last remaining piece to relocate before we can remove the pole.
The address is [Edit: removed for PII]. Can you help me get this equipment moved ASAP or put me in touch with the local Comcast construction or engineering department? Thank you.
Accepted Solution
XfinityEva
Official Employee
•
1.4K Messages
4 months ago
Thank you for contacting us through our Xfinity Forums request. We can certainly help with this. May I please have you send us a direct message with your full name and service address to get started? (The original post had your address removed due to Personal Identifiable information)
To send a direct message:
• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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