J

Visitor

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2 Messages

Monday, June 19th, 2023 6:34 PM

Closed

Pods Temporarily Unavailable

I received an email to claim a free xFi Pod, however when I tried to order one, I received the below message. 

Temporarily unavailable

The product you’re interested in isn’t available for purchase at this time.

Are these out of stock? If so, how will I know when they will be available outside of checking every day?

Accepted Solution

Visitor

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2 Messages

2 years ago

8/1 Update: I contacted XFinity Support via Direct Messaging, and they were able to look into the issue and order a pod for me. I hope this helps anyone else who is having this issue!

Problem Solver

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322 Messages

2 years ago

@jeslylo Thanks for reaching out to us, you can continue to try claiming the xFi Pod until those are in stock. You should try it on a weekly basis.

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