U

Visitor

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1 Message

Wednesday, May 21st, 2025 1:09 PM

POD return

I have submitted a return request for my 2 pods within 3 weeks of purchasing them, no response. I went to the Xfinity store and they refused to take them back as them were purchased online.

Can you please email me the return label asap?

Official Employee

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2.3K Messages

2 days ago

 

user_3h3ak3, Hi there! Thanks for taking the time to reach out. I can understand the importance of getting those 2 pods returned after submitting the request within 3 weeks of purchase. You've come to the right place for help from our team of experts over social media. When submitting the return request, did you complete the online form like in this link here? Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty replacement will be processed.

 

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