Please run a line to my house
Had a tech come to my house on September 19th to hook up my TVs but he found that there is no cable to my house from the Comcast node across the street. He submitted and order for a new underground cable line which I can see from looking at my account has been approved but nothing else has happened for 2 weeks. No utility visit has been scheduled and the actual work is not scheduled either. In the meantime I have no communications in my house in an area where there is no cell service either. I was lead to believe that start to finish I would have service within 14 days from time order was submitted. It is impossible to get status by call the 800 COMCAST number. Can someone from Comcast help to get this moving?