Visitor

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1 Message

Friday, May 1st, 2026 12:44 AM

PLEASE INSTALL NEW CABLE BOX COVER IN DRIVEWAY

THIS WAS DAMAGED. THERE IS NO WATERPROOF PROTECTION CURRENTLY ON MY JUNCTION BOX NEAR THE SIDEWALK. PLEASE REPLACE AT [Edited: "Personal Information"]

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Expert

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117.7K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

3 hours ago

 

user_9vqhme Good morning! I would love to help you out with have the pedestal repaired. I'm happy that you reached out to us here on our Xfinity Forums for help. We are the best team for help. To keep your details private, can you please send us a direct message with your name and service address? 
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

 

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