Please help

I want to reactivate my account but I don't know how to start off with, also i'm trying to get a transfer pin code as well.

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XfinityQue

Official Employee

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183 Messages

6 hours ago

user_7xr0c3, hi there. Thanks for reaching out. When you're mentioning reactivate your account, and number transfer pin, are you speaking on Xfinity Mobile or Internet + Xfinity Mobile?

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user_7xr0c3

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2 Messages

@XfinityQue well I just need my account to reactivated sorry.

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5 hours ago

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user_7xr0c3, sounds good. I can help you with that. To move forward with your concern, please send us a direct message with your full name and service address. From there I can authenticate your account and assist you further.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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5 hours ago

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Customer Service

user_7xr0c3

Please help

XfinityQue

user_7xr0c3

XfinityQue

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