Visitor

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2 Messages

Saturday, March 28th, 2026 1:42 PM

Please help me prevent my teenage daughter from bypassing my parental control and downtime

My daughter I'm just learning has been sneaking onto the wifi internet and is using some kind of VPN and she's on it offline and I can't stand disobedient behavior. I can't find out what her assigned device has been up to now that I know she's been deceitful for over a month and a half I'm 56 years old and very much clueless of the technology and VPN and I don't like it. 

Please 🙏 someone respond 

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Expert

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117K Messages

6 hours ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.7K Messages

5 hours ago

 

user_jrbz7l Thanks for creating a post on our Community Forums. While the parental controls can help restrict content or filter websites, using a VPN may bypass those controls. This article has more information on how you can control the devices connected to your home network, but you may want to look at setting limits on the devices, so they cannot access the internet while the device is paused.

 

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