Please help me cancel max with ads

@user_21d030 Thanks for creating a post on our Community Forums. I'm sorry to hear you've been having trouble managing your subscriptions, but our team is here to help. Would you please send our team a direct message with your full name and full address?

To send a Direct Message:

Ensure you are logged in

• Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  • An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it.