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Visitor

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2 Messages

Sunday, June 22nd, 2025 4:04 PM

PLEASE HAVE A LIVE AGENT CALL ME BACK ASAP

Please have a live person call me back. This is ridiculous. Private message me if you need my info. Thanks

Expert

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111.2K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

1 day ago

Thank you for reaching out user_ommnmh. Our team handles our support here exclusively through our forums. We do have dedicated phone support available through our customer support number of 1-800-XFINITY (1-800-934-6489). We are based out of our corporate headquarters, and aim to provide first-class support. If you change you mind, do not hesitate to relay details on how we can provide support through the forums. 

Visitor

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2 Messages

I tried calling that number and trying the automated chat and it wasn’t helpful for what I need. I need help with a financial issue. 

Official Employee

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2K Messages

We are happy to help user_ommnmh. Sorry to hear you are having issues reaching someone by phone. Could we please get some more details on what is happening? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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