Regular Visitor
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20 Messages
Please correct equipment listed on my plan
For some reason the equipment listed on my plan was changed to '1 xFi Gateway'. I don't have the capability to use an xFi Gateway, I have two Cisco RNG150N cable boxes.
Regular Visitor
•
20 Messages
For some reason the equipment listed on my plan was changed to '1 xFi Gateway'. I don't have the capability to use an xFi Gateway, I have two Cisco RNG150N cable boxes.
Accepted Solution
CCElizabeth
Problem Solver
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908 Messages
2 years ago
@computermusic
Thank you for reaching out to us on our Xfintiy Community Forum about the equipment on your account. We are happy to help!
Is this equipment appearing on the equipment screen in the Xfinity app, or is it appearing on your bill with a charge?
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jweaver0312
Expert
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2.1K Messages
2 years ago
Moved to Customer Service board for greater exposure to Employees.
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