Please clean up cones

Thank you for reaching out here. I will be happy to get that issue taken care of from here for you. Can you send me a direct message with your full name and the complete address for where that is located. To send a direct message. 

  Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it