1 Message

Thu, Jun 23, 2022 8:26 PM

Please bury my line

Need to have my line buried 

Official Employee


216 Messages


Thanks for letting us know about your unburied cable! We can definitely assist you with this today. To get started, would you be willing to send us a private message with your full name and address?


To send a "Peer to peer" ("Private") message:

Click "Sign in" if necessary

-Click the "Peer to peer chat" icon

-Click the "New message" (pencil and paper) icon

-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line

-Type your message in the text area near the bottom of the window

-Press Enter to send it


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