Good morning, @user_36c517. You have reached the best team to help get this line buried. We will need to submit a ticket to have this addressed. Can you please send us a PM with your name and address?
To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
Accepted Solution
XfinityKorie
Official Employee
•
752 Messages
2分前
Good morning, @user_36c517. You have reached the best team to help get this line buried. We will need to submit a ticket to have this addressed. Can you please send us a PM with your name and address?
To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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