NateDean's profile

New Poster


1 Message

Thu, Dec 10, 2020 1:00 PM

Please bury my drop

I have been calling and pleading with customer service for 7 months and 7 days now, can someone please come bury this drop? My two neighbors keep threatening to cut this cable so that they can mow their lawns without moving the cable.  What do I have to do to get someone to care?


Official Employee


6.7K Messages

6 m ago

Hi NateDean. Welcome to the Xfinity Forums and thank you for posting. I can assist with submitting a ticket to our local Drop Bury team, so they can coordinate getting your cable line buried. Please reach out to me via private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.

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