drdre74's profile

Regular Visitor


3 Messages

Wed, Sep 30, 2020 6:00 AM

Please bury my drop

It's been a little over a month and I still have a long orange cable running from my neighbors yard to my house that needs to be buried. Any idea how long it takes to get buried i thought i was told like 14 days and its been way longer than that. 



Official Employee


2.3K Messages

7 m ago

Hello @drdre74, thanks for reaching out to us on our Forums page. We appreciate you being a Comcast customer and we definitely want to assist you with getting this line buried as soon as possible. I'm sorry the line has not been buried yet, and I can imagine how much of an eyesore it must be to look at. We would be delighted to submit a request to have someone come out and successfully bury this line. 


Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
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