New Poster
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2 Messages
Please add unlimited data to my account
Both my wife and I are engineers who work from home now. She's a CAD engineer and thus deals with very large files which puts us over the cap easily.
I already have Gigabit service, but the 1.2Tb cap is not helpful. I try to sign up for unlimited data, but gets told it's unavailable.
I don't want XFi because I already have Netgear CM1000 modem and have commercial grade networking gear (dual WAN router and multi-gig switches) along with Mesh WiFi.
Again
Expert
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31.9K Messages
5 years ago
@nealzilla
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CCChe
Official Employee
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6.9K Messages
4 years ago
Hi @nealzilla! Thank you for posting to the Xfinity Forum. I'm sorry you weren't able to add Unlimited Data online. If you still need assistance, I would be happy to help by adding it to your account for you. To get started, please send a private message with your full name, as it appears on your billing statement and your service address. To send a message, click on my name, "ComcastChe," then click send a message.
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