Visitor

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2 Messages

Sunday, June 28th, 2026 2:26 AM

Platinum Rewards Member — Peacock Premium Activation Missing from Profile

I am an Internet Essentials customer with verified Platinum membership status, and my account profile is missing the Peacock Premium activation entitlement.

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Official Employee

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745 Messages

3 hours ago

Hey there user_ync4nt, thanks for reaching out here on the community forum! You're in the right place for help, and we're more than happy to work towards getting you access to Peacock's content! To confirm, did you already redeem the reward from the Xfinity Membership page or is it also missing from the listing on that page as well?

 

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