Visitor
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1 Message
Platinum Reward - Missing Peacock Activation Link
I am a Platinum member and do not see the Peacock Premium reward link in my account or rewards page. When I log into https://customer.xfinity.com/activate-peacock, I do not see any activation button or banner. I see this message
XfinityAlyssaA
Official Employee
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2.5K Messages
4 hours ago
Good evening @bluepanda23456, and thank you for reaching out on our Community Forums with your Peacock Premium activation issues — we truly appreciate it. And thank you for being a Platinum Rewards member; we greatly appreciate your longstanding loyalty!
I see that you're receiving an error stating that your account isn’t eligible. We can definitely take a closer look at your account and troubleshoot this further.
To get started, could you please send us a Direct Message with your first and last name, along with the service address on the account?
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