Visitor

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1 Message

09/23/2026 2:08 PM

Plastic Green Cable cylinder

There seems to be a broken green cylinder, a utility cable line for communications. This is the address
[Edited: "Personal Information"] 

it has a cracked top and I would like for someone to come out and replace it

My phone number is

[Edited: "Personal Information"]

My email

[Edited: "Personal Information"] 

Oldest First
Selected Oldest First

Official Employee

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3K Messages

2 hours ago

 

user_wucf1t, thanks so much for reaching out to us through Xfinity Forums. We will need to get some information from you. 

Please send us a DM with your name and address.

Here are the detailed steps to direct message us:

1. Click "Sign In" if necessary.

2. Click the “Direct Messaging” icon.

3. Click the “Start new conversation” (pencil and paper) icon.

4. In the “To:" line, type “Xfinity Support”.

5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.

6. An “Xfinity Support” graphic will replace the “To:" line.

7. Type your message in the text area near the bottom of the window.

8. Press “Enter” to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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