Plastic Green Cable Box in my front yard

Theres a flimsy green box with some cables in my yard. I plan to concrete around this box to extend my driveway however I can’t drive over this box without breaking it. Cannot for the life of me get a technician out to my residence to replace it but instead have been getting the run around say they are coming and never do. I’m disconnected from chats and phone calls when I’m put on hold. Help please!