Visitor
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2 Messages
Plant extension request — [Edited]
I need a serviceability survey and plant-extension / construction ticket. This is not a regular install.
Service address:
[Edited: "Personal Information"]
Xfinity plant is already nearby. The closest working service is four houses away across the street at:
[Edited: "Personal Information"]
My side of the street does not have a line. I am requesting Comcast extend plant across the street in the utility easement to my house.
Other homes on my side of Maple Hill Lane also want service:
[[Edited: "Personal Information"]
Please open a construction / serviceability ticket and reply with the ticket number.
XfinityEricB
Official Employee
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3.7K Messages
8 hours ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to direct message within Forums https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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