Visitor

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1 Message

11/12/2026 11:44 PM

Planned Outages?

We have been having intermittent service disruptions all week long due to Xfinity doing work in our area to "enhance" our experience. They claim it will take place over multiple days but I'm wondering exactly how many days are we talking? It has been every day, and they just texted me saying they're doing work tomorrow as well. I was wondering if anyone had this happen to them before and how many days it took for them to finally complete the work? Also, were you able to get an adjustment to your bill for the time lost? It is significant at this point. 

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Official Employee

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3.9K Messages

2 days ago

 

user_rmh87j Thank you for reaching out to us over our Xfinity Community Forums! We do apologize the local area work network enhancement is taking longer than expected. You can check the Xfinity app or the Xfinity Status Center for updates on planned or non-planned service interruptions. Once the interruptions have completed, you can Request a credit through Xfinity Assistant. 

 

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