nana_tt's profile

Regular Visitor

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3 Messages

Wednesday, January 13th, 2021 10:00 PM

Closed

Planned Outages

Is it too much to ask to be notified about planned outages?? It’s highly aggravating to be in the middle of something and have the wifi go out.

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Official Employee

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1.8K Messages

4 years ago

Hello, @nana_tt, I hope your week is off to a good start. I'm very sorry planned maintenance impacted your Wi-Fi service. Do you have the Xfinity My Account app? From the overview section planned maintenance will be posted. 

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