nana_tt's profile

Regular Visitor

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3 Messages

Wed, Jan 13, 2021 10:00 PM

Planned Outages

Is it too much to ask to be notified about planned outages?? It’s highly aggravating to be in the middle of something and have the wifi go out.

Responses

Official Employee

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326 Messages

5 m ago

Hello, @nana_tt, I hope your week is off to a good start. I'm very sorry planned maintenance impacted your Wi-Fi service. Do you have the Xfinity My Account app? From the overview section planned maintenance will be posted. 

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